Store Policies
Payment
We accept MasterCard, Visa, American Express, checks, and money orders.
Privacy & Security Statement
At Graceful Kate we're totally committed to protecting your personal information and will look after the information you entrust to us and keep it safely and securely.
Graceful Kate guarantees that we will never ever give or sell any of your personal information to a third party without your express permission.
Safe Shopping Guarantee
Using credit cards on the web is as safe as giving your credit card details over the phone. At GracefulKate.com, we use secure technology and take the security of financial data very seriously. Thanks to our secure servers we are able to guarantee that every transaction you make on GracefulKate.com will be 100% safe.
We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https". This will happen during check out, before you are asked for your credit card information.
Availability
Many of our blankets are one-of-a-kind. We update our web site and product availability daily, but all of our items are sold on a first-come, first-serve basis.
Shipping Information
$7.95 flat fee standard shipping for all orders up to $100.
Free Shipping on all orders over $100 using our standard delivery.
The majority of our orders are shipped via USPS Priority Mail. Most in-stock items will arrive on your doorstep 4-5 business days after receipt of your order (2-3 business days via USPS plus 2 business days for processing).
All items ship within 48 hours, unless otherwise noted. In the event of backorders or shipping delays you will be contacted via e-mail by one of our friendly customer service representatives.
Currently international orders are accepted on a case by case basis. For more information, please contact us at info@gracefulkate.com.
Return Policy
We at Graceful Kate want you to be delighted with your purchase. If, for any reason, you are not completely satisfied with your selection, you may return it in its original condition within 30 days. We will refund the purchase price or exchange it, whichever you prefer. Original shipping fees are non-refundable. All returns must be accompanied by the receipt. Due to the nature of custom-made and personalized items, these items are non-returnable. In the event that your item arrives damaged or defective, we will happily provide an exact replacement at no extra cost.
Gift Wrapping
Beautiful presentation is an important part of gift giving. Gift wrapping is available for an additional $6.95. A handwritten gift card will be placed in the box with your message. You will be able to enter your message during checkout.
Charitable Giving
Graceful Kate believes in style that's more than skin deep. We are committed to making the world a better place for all babies to grow up in. To this end, we contribute 10% of the profits from purchase of our blankets to organizations that further this goal.
A purchase from our Chinese Adoption Gift Blanket Collection benefits Half the Sky Foundation, an organization whose mission is to enrich the lives and enhance the prospects for the babies and children in China who spend their childhoods in orphanages with the hope of being adopted.
We are impressed with what we have learned from and about this group. If you'd like to learn more, please visit them at www.halfthesky.org. We know that buying a blanket won't eliminate world hunger, but it could make a significant difference to a baby in another part of the world. And maybe, some day, all mamas and babies everywhere will be safe and well fed.
Copyright and Photo Credits
©2004-2007 Graceful Kate Designs
All content and images at http://www.GracefulKate.com/ are protected by United States copyright, trademark, and intellectual property law and are meant for your personal, non-commercial use. They may not be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written permission of Graceful Kate Designs and the image photographers.Images displayed on this web site are the property of their respective photographers and are credited adjacent to the image. IMAGES MAY NOT BE REDISPLAYED ON ANOTHER WEB SITE WITHOUT PERMISSION OF THE PHOTOGRAPHER AND GRACEFUL KATE DESIGNS. For permission to reuse content or images, contact us at info@gracefulkate.com.
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